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Owned and operated by Patio Groove, our team is ready to help with orders, product questions, or planning your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery in real time. If you have any trouble locating your tracking details, send us an email and we will get you sorted.
What is your return policy?
We offer 30-day returns on eligible items. If something does not work for your space, please review our Return Policy page for full details on how to start a return. Our team is happy to walk you through the process.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our 30-Day Returns window. Please refer to our Return Policy for specifics, and contact our team so we can coordinate getting the right piece to you.
How do I choose the right pergola or furniture set for my patio?
Start by measuring your deck, patio, or yard space to determine what fits comfortably. Our product pages include detailed dimensions and material specifications. Feel free to contact us directly and our team can offer guidance based on your space and style.
What materials are your outdoor products made from?
Our collections feature materials selected for lasting outdoor durability, including powder-coated steel, weather-resistant wicker, and premium aluminum frames. Each product page lists specific materials so you can find the right match for your climate and aesthetic.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Timely Responses
Our support team replies to every inquiry within one business day so your project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Quality Craftsmanship
Every pergola, furniture set, and fire pit is selected for lasting durability and refined outdoor design.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
